Bakers Tax and Accounting Services, Inc.
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2023  FAQ's

When does the 2022 IRS Tax Filing season begin? 
The 2022 IRS Tax Filing season will begin on Monday, January 23, 2023.
When does Baker's Tax and Accounting Service open for the 2022 IRS Tax Filing season? 
BTAS will open be open for business beginning on Tuesday, January 17, 2023. 
How to schedule an appointment with Baker's Tax and Accounting Service? 

  • Appointment requests can be made in the client portal. VIEW SCHEDULING INSTRUCTIONAL VIDEO HERE
  • Appointments can be requested by calling the office line at 202-563-7640. Leave a detailed message if the voicemail picks up your call instead of a live person. 
  • Make sure you receive an appointment confirmation via text or email. If you did not get a confirmation, your appointment is not on our schedule. 
What do I need to do to prepare for my appointment? 
Be sure to have all your data SUBMITTED 5 BUSINESS DAYS prior to your appointment or your appointment WILL BE CANCELLED. The 5 BUSINESS DAYS are TUESDAY to SATURDAY.  Our office is closed on Sunday and Monday.  You will need to contact the office to reschedule.
This requirement is not a new process. We must adhere to the process to avoid inconveniences to the preparer as well as the other clients. There will be no exceptions.
 
How to submit  documents needed for the appointment?  
DO NOT EMAIL ANYTHING for CYBER SECURITY PROTECTION.
  • Documents are preferred to be uploaded to the client portal
  • Fax 240-714-4196
  • Curbside drop off in the brown secure drop box located directly in front of the office 1875 Brightseat Road, Landover, MD 20785
    • You must complete and include or upload a DROP OFF FORM if you drop documents in the DROP BOX.
  • If you need to mail your documents you will have to communicate with office staff to get approval and it must be certified and tracked. 
We are no longer accepting drop off documents from clients without an appointment. There is no more CALL WHEN READY option. 
You must have an appointment prior to dropping off your documents.


 
Is there a cancellation fee? 
PLEASE UNDERSTAND EVERYONES TIME IS VALUABLE. YOU MUST CANCEL A SCHEDULED APPOINTMENT WITH 48 HOUR NOTICE OR YOU WILL BE SUBJECT TO A $20 CANCELLATION FEE WHICH WILL BE AUTOMATICALLY ADDED TO YOUR INVOICE. NO SHOWS/NO CALLS WILL AUTOMATICALLY HAVE $25 ADDED TO THE INVOICE FOR THE RESCHEDULED APPOINTMENT.

How do I ACCESS the client portal?
VIEW INSTRUCTIONAL VIDEO HERE

How do I UPLOAD DOCUMENTS into the client portal? 
Instructional Video COMING SOON

How to E-Sign your returns?

VIEW INSTRUCTIONAL VIDEO HERE

What if I exhausted my PIN E-Sign attempts? 

Please contact the office at 202.563.7640 for assistance.

What if I get locked out of the portal? 

Please contact the office at 202.563.7640 for assistance.

How are payments being accepted? 
  • All payments are rendered at the time of service. 
  • Payments can be made in the portal.
  • We accept cash, credit, debit, checks.
    • No Apple Pay, Cash App, Venmo, or Zelle. 

Note: The IRS is still processing previous years returns and refunds, as well as updating their website to indicate your return is being processed.  We do not have additional information on this matter and we all are in a state of waiting. We highly recommend that you contact the IRS at 1-800-829-1040 for further assistance.

We understand change is challenging but the only thing permanent about life is change. I am confident we can all adjust successfully. We are here to help in any way we can.

Thank you for your continued support and patronage!